ANG SILAKBO

1. Introduction

This Privacy Policy applies to all services offered by ANG SILAKBO, including our website, forums, CoralVIA AI assistant, text analysis tools, publication subscription services, and any other features or services we provide. By using any of our services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

If you do not agree with our policies and practices, please do not use our services. By accessing or using our services, you indicate that you understand, accept, and consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect several types of information from and about users of our services, including:

• Account Information: When you register for an account, we collect your name, email address, username, password, and other optional profile information.
• Content Submissions: Any content you submit to our forums, publication, or through our services, including posts, comments, articles, and feedback.
• Communication Data: Information you provide when contacting us, including email correspondence, support requests, and survey responses.
• Subscription Data: When you subscribe to our publication, we collect your email address and any preferences you indicate.
• UCLM Student Information: For UCLM students, we may collect your student ID number and program information to verify your university affiliation.

2.2 Information We Collect Automatically

As you navigate through and interact with our services, we may use automatic data collection technologies to gather certain information, including:

• Usage Data: Details of your visits to our services, including traffic data, logs, and other communication data.
• Device Information: Information about your computer, mobile device, or other device you use to access our services, including IP address, browser type, operating system, and device identifiers.
• Location Data: General location information derived from IP addresses or mobile device settings.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the website.

3. Forums Privacy

3.1 Public Nature of Forums

Our forums are public spaces where UCLM students and faculty can share content, ideas, and engage in discussions. Any information you post in these forums, including your username, profile information, and content submissions, is publicly visible to other users. Please exercise caution when deciding what information to share.

Remember that any information you share in public areas of our forums can be viewed by other users. Consider carefully what you post and share.

3.2 Forum Data Collection

When using our forums, we collect the following information:

• Forum Content: All posts, comments, and other content you submit to the forums.
• Interaction Data: Information about your interactions within the forums, including views, likes, reactions, and private messages.
• Forum Usage Metrics: Data about your forum activity, including time spent, frequency of visits, and engagement patterns.

3.3 Forum Moderation

To maintain a safe and respectful environment for the UCLM community, we moderate forum content. This includes:

• Reviewing reported content for violations of our Community Guidelines.
• Automated scanning of content for prohibited material or harmful content.
• Storage of moderation actions and user warning history for enforcement purposes.

3.4 Private Messages

Private messages between users are not publicly visible but are stored on our servers. We do not routinely monitor private messages but may access them if required by law or to investigate reported violations of our terms.

4. CoralVIA AI Services

4.1 AI Training and Data Usage

CoralVIA is our artificial intelligence assistant that provides various services across our platform. To provide and improve these services:

• We collect and process the queries, prompts, and requests you submit to CoralVIA.
• Your interactions with CoralVIA may be used to train and improve our AI systems, unless you opt out.
• We may review a sample of AI interactions to ensure quality, safety, and accuracy.

4.2 AI Content Generation

When CoralVIA generates content based on your inputs:

• The generated content belongs to you, subject to our Terms of Service.
• We store AI-generated content to provide the service and for technical purposes.
• We may analyze patterns in generated content to improve our systems, but will not use your specific outputs for marketing or public display without permission.

4.3 CoralVIA Data Processing

CoralVIA processes the following data types:

• Input Data: Text prompts, questions, and instructions you provide.
• User Context: Information about your prior interactions that helps provide consistent service.
• Generated Content: Outputs created by the AI in response to your inputs.
• Feedback Data: Any ratings, corrections, or feedback you provide about AI responses.

4.4 AI Data Retention

We retain CoralVIA interaction data for different periods based on the type:

• Active conversations are retained for as long as your account is active.
• Training data (if you don't opt out) may be retained indefinitely in anonymized form.
• System logs and technical data are typically retained for up to 90 days.

5. Text Analysis Services

5.1 Analysis Process

Our text analysis services process user-submitted text to provide insights, classifications, summaries, or other analytical outputs. This processing includes:

• Sentiment analysis to determine emotional tone and context.
• Content categorization and topic extraction.
• Readability and complexity assessments.
• Language identification and linguistic feature extraction.

5.2 Data Used for Analysis

When you use our text analysis services, we process:

• Submitted Text: The content you provide for analysis.
• Analysis Parameters: Your preferences and settings for the analysis.
• Results and Outputs: The analytical findings and derived information.
• Usage Patterns: How and when you use the analysis tools.

5.3 Storage of Analyzed Content

We store text submitted for analysis according to the following practices:

• Analyzed text is stored for 30 days by default to allow for result retrieval and service improvement.
• You can request immediate deletion of your analyzed content at any time.
• We may retain anonymized statistical data about text characteristics for service improvement.

5.4 Analysis Limitations

Our text analysis services have certain limitations regarding privacy:

• We recommend not submitting sensitive personal information for analysis.
• Text analysis is not designed for processing regulated data like medical or financial information.
• Analysis results should be used as insights rather than definitive classifications.

6. Email Subscription Processing

6.1 Subscription Data Collection

When you subscribe to our publication or newsletters, we collect:

• Email Address: Your primary contact information for receiving our content.
• Name: Your first and last name if provided.
• Preferences: Content categories, frequency, and format preferences you select.
• UCLM Affiliation: Information about your connection to the University of Cebu Lapu-Lapu and Mandaue.

6.2 Email Engagement Tracking

We track engagement with our emails to improve our services, including:

• Whether an email was opened and when.
• Which links within the email were clicked.
• Device and email client information.
• Whether emails bounced or were marked as spam.

6.3 Email Service Providers

We use third-party email service providers to manage our email subscriptions. These providers:

• Store subscriber information securely on their platforms.
• Process data according to their own privacy policies and our data processing agreements.
• Implement security measures to protect subscriber information.

6.4 Subscription Management

You can manage your email subscription preferences at any time:

• Every email includes an unsubscribe link and preference management options.
• You can request complete removal from our email database by contacting us directly.
• Changes to preferences may take up to 10 business days to fully process across all systems.

7. How We Use Your Data

7.1 Primary Purposes

We use the information we collect primarily to:

• Provide, maintain, and improve our services for the UCLM community.
• Process and fulfill your requests and transactions.
• Communicate with you about your account, our services, and relevant content.
• Personalize your experience and deliver content that may interest you.
• Ensure the security and integrity of our services.

7.2 Analytics and Improvement

We analyze user data to:

• Understand user behavior and preferences.
• Identify trends and usage patterns.
• Measure the effectiveness of our features and content.
• Develop new features and services based on user needs.

7.3 Communication

We may use your information to contact you for:

• Service-related announcements and important notifications.
• Newsletter distribution and content updates.
• Responding to your inquiries and support requests.
• UCLM campus events and publication announcements.

7.4 Legal and Operational Needs

We may also use your information:

• To comply with legal obligations and respond to legal requests.
• To enforce our Terms of Service and other policies.
• To protect the rights, property, and safety of our users and the public.
• For fraud prevention and security monitoring.

8. Data Sharing and Third Parties

8.1 Service Providers

We share information with third-party service providers who help us operate our services, including:

• Cloud hosting and infrastructure providers.
• Email and communication service providers.
• Analytics and performance monitoring tools.
• Customer support and help desk platforms.

8.2 User-Directed Sharing

Your information may be shared when you choose to:

• Make forum posts or comments publicly visible.
• Share content through social media integrations.
• Allow third-party applications to access your account (if applicable).
• Participate in community features or public discussions.

8.3 Legal Requirements

We may disclose your information:

• In response to lawful requests by Philippine authorities, including law enforcement requirements.
• To comply with a legal obligation, court order, or governmental request.
• To protect against legal liability or potential fraud.
• To enforce our Terms of Service and other agreements.

8.4 University Administration

As an official publication of UCLM, we may share certain information with university administration:

• Aggregate usage statistics and engagement metrics.
• Content moderation reports for policy violations.
• Information necessary for academic or administrative purposes, in accordance with university policies.

9. Data Retention Policy

9.1 Account Information

We retain your account information for as long as your account is active or as needed to provide you services. If you delete your account, we will retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9.2 Content Retention

Different types of content are retained for different periods:

• Forum posts and public comments remain until deleted by you or moderated by us.
• AI interaction data is retained for 90 days for service improvement.
• Submitted text for analysis is stored for 30 days by default.
• Email subscription data is kept until you unsubscribe or request deletion.

9.3 Backup Retention

For disaster recovery and system integrity purposes, we maintain backups of our systems which may contain your data for up to 180 days. These backups are securely stored and access is strictly limited.

9.4 Anonymous and Aggregated Data

We may retain anonymized, aggregated, or de-identified information indefinitely for analytics, research, and service improvement purposes.

10. Your Rights and Choices

10.1 Access and Control

Under Philippine data privacy laws, you have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Objection: Object to processing based on legitimate interests or direct marketing.

10.2 Account Settings

You can access and update certain information through your account settings, including:

• Profile information and preferences.
• Email and notification settings.
• Privacy settings for forums and public visibility.
• Password and security options.

10.3 Communication Preferences

You can manage your communication preferences by:

• Using the unsubscribe link in emails we send.
• Adjusting notification settings in your account.
• Contacting us directly to update your preferences.

10.4 Exercising Your Rights

To exercise any of your rights, please contact us using the information provided in the Contact Information section. We will respond to your request within 30 days of receiving your request.

11. Data Security Measures

11.1 Technical Safeguards

We implement a variety of security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest using industry-standard protocols.
• Regular security assessments and penetration testing.
• Multi-factor authentication for administrative access.
• Intrusion detection and prevention systems.
• Firewalls and network security controls.

11.2 Administrative Controls

We maintain organizational security through:

• Staff training on privacy and security best practices.
• Access controls based on the principle of least privilege.
• Regular security audits and compliance reviews.
• Incident response procedures for security events.

11.3 Third-Party Security

We require third-party service providers who process personal data on our behalf to:

• Maintain appropriate security measures.
• Process data only according to our instructions.
• Comply with Philippine data protection laws and standards.
• Promptly notify us of any security incidents.

11.4 User Responsibilities

While we implement security measures, the security of your account also depends on:

• Maintaining the confidentiality of your password.
• Logging out from shared computers.
• Using strong, unique passwords.
• Promptly notifying us of any unauthorized access or suspicious activity.

12. Children's Privacy

12.1 Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under this age.

12.2 Student Information

For UCLM students who are minors (under 18 years old), we collect and process information in accordance with Philippine laws regarding the protection of minors and with appropriate parental or guardian consent where required.

12.3 Discovery of Child Data

If we learn that we have collected personal information from a child under the applicable age, we will:

• Delete the information as quickly as possible.
• Take reasonable measures to ensure similar collections do not occur in the future.
• Review our data collection practices to prevent recurrence.

13. Philippine Data Protection

13.1 Data Privacy Act Compliance

ANG SILAKBO complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We adhere to the principles of transparency, legitimate purpose, and proportionality in the collection and processing of personal information.

13.2 National Privacy Commission

Our data processing activities are subject to the oversight of the Philippine National Privacy Commission. If you have unresolved concerns, you have the right to file a complaint with the Commission.

13.3 UCLM Data Protection

As an official publication of the University of Cebu Lapu-Lapu and Mandaue, we also adhere to university data protection policies and guidelines. Our data processing activities are aligned with the educational mission and values of UCLM.

14. Changes to This Privacy Policy

14.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Post the updated policy on our website with a revised effective date.
• Notify registered users via email or in-app notification for significant changes.
• Request renewed consent where required by applicable law.

14.2 Review of Changes

We encourage you to periodically review this Privacy Policy to stay informed about our data practices. Your continued use of our services after any changes indicates your acceptance of the updated policy.

15. Contact Information